Terms of Service for Mystical Dragon e-Store
- All payments are made via PayPal
Shipping and Delivery
- Your order will receive our prompt attention.
- You will be advised via email when your order is dispatched.
- All deliveries within Australia are sent via Australia Post. Please allow 1-2 weeks for delivery within Australia.
- For deliveries outside Australia please contact us for a freight quote.
- For URGENT orders please contact us to obtain a price for Express Delivery.
- Whenever possible Mystical Dragon packs all merchandise using recycled materials.
Hand Crafted Items
- Hand crafted and hand tooled merchandise by nature may contain minor flaws such as small dings, ticks and scratches or slightly off centre. These minor flaws in workmanship are normal and should not be considered defects.
Refunds and Exchanges
- Please retain your receipt as proof of purchase. It is required for all refunds and exchanges.
- We will accept returns and offer refund up to 14 days after you receive your order. Items returned to us for refund must be in their original condition and must be accompanied by a Mystical Dragon Return Authorisation and proof-of-purchase. CD ROMs, DVDs or floppy disks cannot be returned. Initial delivery charges will only be refunded if the items you are returning are not the items you ordered; that is, if you received the items as a result of our error.
- If your order has entered our shipping process it cannot be cancelled. In those situations, you can return the order up to 14 days after you receive it and we will apply the appropriate refund.
- Please read our Returns Policy for full details on returns and exchanges.
- Mystical Dragon accepts no responsibility for misuse of any spiritual tool or artifact.
- Mystical Dragon makes no claims as to the mystical or esoteric abilities of our products. All information has been gathered from ancient reference books and folk lore and is presented as such.